Quality Policy In order to ensure the continuity and quality of the services it provides, Hope Care S.A. commits itself to: Evaluate and continuously promote the satisfaction of the legitimate needs and expectations of customers, users and shareholders; Ensure efficient resource management; Promote the disclosure of timely and adequate information to the community with an interest in the service provided; Treat all complains that may arise with respect and responsibility; Comply with the statutory, legal and regulatory requirements related to its activity, products and services; Promote the continuous improvement of the Quality Management System. 22/02/2019