In order to ensure the continuity and quality of the services it provides, Hope Care S.A. commits itself to:
• Evaluate and continuously promote the satisfaction of the legitimate needs and expectations of customers and shareholders;
• Ensure efficient resource management;
• Promote the disclosure of timely and adequate information to the community with an interest in the service provided;
• Treat any Complaints that may arise with respect and responsibility;
• To comply with statutory and legal requirements and to promote the continuous improvement of the Quality Management System.
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